Privacy policy
Last updated: 13 October 2026
Red Lion Wildfire Defense (“Red Lion,” “we,” “us,” or “our”) operates the website redlionwildfiredefense.com and provides wildfire mitigation, defensible space design, home hardening design, and wildfire defense monitoring services across Napa, Solano, and Contra Costa counties in California. Red Lion is a trade name(DBA) of KVON Wildfire Mitigation And Forestry Consultancy LLC.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, book a consultation, or engage our services.
1. Information We Collect
Information you give us directly:
- Name, email address, phone number, and property address when you book a consultation or contact us
- Property details relevant to a wildfire risk assessment, defensible space design, home hardening, or monitoring engagement
- Payment and billing information if you engage us for paid services
- Any other information you choose to provide in correspondence
Information we collect automatically when you use our website:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Section 7)
Information from third parties:
- Google Analytics (website usage analytics)
- Our email and booking platform (contact and appointment information)
2. How We Use Your Information
We use the information we collect to:
- Respond to consultation requests and inquiries
- Schedule, confirm, and follow up on appointments
- Deliver wildfire risk assessments, design plans, and monitoring reports
- Communicate with you about your engagement and our services
- Process payments for services rendered
- Improve our website, service delivery, and client experience
- Comply with legal obligations and respond to lawful requests
We do not sell your personal information to third parties.
3. How We Share Your Information
We share your information only in these limited circumstances:
- Service providers we rely on to operate the business (website hosting, email platform, booking system, payment processor, assessment reporting platform). These providers are contractually bound to protect your information and use it only to perform services for us.
- Your own contractors if you ask us to share your assessment report, design plan, or monitoring report with a landscaper, tree service, builder, or other contractor you have engaged.
- Legal and regulatory authorities if required by law, subpoena, court order, or to protect our legal rights.
4. Your Rights Under California Law
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know what personal information we collect, use, disclose, and share about you
- Right to delete personal information we have collected from you, subject to certain exceptions
- Right to correct inaccurate personal information we hold about you
- Right to opt out of the sale or sharing of your personal information (Red Lion does not sell personal information)
- Right to limit the use and disclosure of sensitive personal information
- Right to non-discrimination for exercising any of these rights
To exercise any of these rights, email us at hello@redlionwildfiredefense.com. We will verify your identity before responding and will respond within the timeframes required by California law (typically 45 days).
5. How Long We Keep Your Information
We retain personal information only for as long as needed to deliver our services, maintain client records, meet legal and tax obligations, and support any ongoing engagement. Assessment reports, design plans, and monitoring records are typically retained for the duration of our relationship with you plus seven years for professional record-keeping purposes.
6. How We Protect Your Information
We use industry-standard technical and organizational measures to protect your personal information, including secure hosting, encryption of data in transit, access controls, and vetted third-party service providers. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve site functionality, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some functionality.
We use Google Analytics to understand website traffic and user behavior. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Cal Fire, IBHS, FAIR Plan, Fire Safe Councils). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us at hello@redlionwildfiredefense.com and we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated version on this page with a revised “Last updated” date. Material changes will be communicated through a notice on the website.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Red Lion Wildfire Defense
KVON Wildfire Mitigation And Forestry Consultancy LLC
47 Monte Vista Ave
Vallejo, CA 94590
Email: hello@redlionwildfiredefense.com
Phone: (707) 563-6108